10 Steps for Successful Social Media Monitoring

5 Aug

Here’s an intersting article I found on successful Social Media Monotoring with the following steps:

1. Define an Objective

2. Decide Where to Monitor

3. Decide What to Monitor

4. Prioritize

5. Develop a Plan

6. Involve Others

7. Listen First

8. Inbound vs. Outbound Conversations

9. Build Relationships

10. Select Tools that Match your Strategy



One Response to “10 Steps for Successful Social Media Monitoring”

  1. Michelle August 5, 2010 at 3:32 pm #

    Always good tips 🙂

    Michelle @Synthesio

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